Privacy Policy
Privacy Policy
Effective Date: July 6, 2026
At Mhrwa, protecting your privacy is just as important as providing quality footwear. Whether you're shopping for canvas shoes, loafers, or ankle boots, we want you to feel confident that your personal information is handled with care.
This Privacy Policy explains what information we collect, why we collect it, how we use it, and the choices you have regarding your personal data.
1. Information We Collect
When you visit our website or place an order, we may collect information that helps us process your purchase and improve your shopping experience.
This may include:
Your name
Email address
Phone number
Billing and shipping addresses
Order details and purchase history
Payment confirmation provided by our payment partners
Device information, browser type, IP address, and website activity
Payment information is processed securely by trusted payment providers. Mhrwa does not store your complete credit or debit card details.
2. How We Use Your Information
We use your information to operate our business and provide the services you request.
Typical uses include:
Processing and delivering your orders
Sending order confirmations and shipping updates
Responding to customer service requests
Managing returns, refunds, or exchanges
Improving our website, products, and customer experience
Detecting fraudulent or unauthorized activity
Meeting legal and regulatory requirements
If you subscribe to our newsletter, we may occasionally send updates about new arrivals, seasonal collections, or exclusive promotions. You may unsubscribe at any time by using the link included in our emails.
3. Who We Share Information With
We only share your information when it's necessary to complete your order or operate our business.
This may include trusted service providers such as:
Payment processing companies
Shipping and logistics partners
Website hosting and technical support providers
Customer service platforms
Government or regulatory authorities when required by law
We do not sell or rent your personal information to third parties for advertising purposes.
4. Cookies
Like most online stores, Mhrwa uses cookies to make your shopping experience smoother.
Cookies help us:
Keep products in your shopping cart
Remember your preferences
Understand how visitors use our website
Improve website performance
Offer more relevant content and promotions
Most web browsers allow you to manage or disable cookies. Please note that disabling certain cookies may affect how parts of our website function.
5. Keeping Your Information Secure
We use commercially reasonable technical and organizational measures to protect your information from unauthorized access, misuse, or disclosure.
These measures include encrypted data transmission, secure servers, controlled system access, and cooperation with PCI-compliant payment providers.
While no online system can guarantee absolute security, we continuously work to protect the information you share with us.
6. Your Choices
Depending on your location and applicable laws, you may have the right to:
Request access to your personal information
Correct inaccurate information
Request deletion of your personal data
Object to certain types of data processing
Withdraw consent for marketing communications
To exercise any of these rights, please contact us using the email address provided below.
7. How Long We Keep Your Data
We retain personal information only for as long as necessary to fulfill orders, provide customer support, comply with legal obligations, resolve disputes, and maintain business records.
When information is no longer required, it is securely deleted or anonymized.
8. Children's Privacy
Our website is intended for general audiences and is not directed toward children under the age of 13. We do not knowingly collect personal information from children. If we become aware that such information has been submitted, we will promptly remove it.
9. Changes to This Policy
As our business grows or legal requirements change, we may update this Privacy Policy from time to time. The latest version will always be available on this page, and the effective date will be revised accordingly.
10. Contact Us
If you have any questions about this Privacy Policy or how your personal information is handled, please contact us.
Email: sale@mhrwa.com
