Terms & Conditions

Effective Date: July 6, 2026

Welcome to Mhrwa. These Terms & Conditions govern your access to and use of our website, as well as any purchases made through our online store. By browsing our website or placing an order, you acknowledge that you have read, understood, and agreed to these Terms.

1. About Mhrwa

Mhrwa is an online retailer specializing in women's canvas shoes, loafers, ankle boots, and other selected footwear collections. Our goal is to provide quality products together with a secure and enjoyable shopping experience.

2. Eligibility to Use Our Website

By using this website, you confirm that you are legally capable of entering into a binding agreement under the laws applicable to your place of residence.

You agree not to use our website for any unlawful purpose or in any way that may interfere with its operation, security, or availability.

3. Product Availability & Pricing

We make every effort to keep our product information accurate and up to date.

Occasionally, product availability, descriptions, images, sizes, or prices may change without prior notice. If an unexpected error affects your order, we will contact you as soon as possible to discuss the available options, including modification, replacement, or cancellation with a full refund.

4. Placing an Order

After an order is submitted, you will receive an order confirmation email acknowledging that your request has been received.

Acceptance of your order takes place only after payment has been successfully verified and the order has been prepared for shipment. We reserve the right to decline or cancel orders involving pricing errors, unavailable inventory, suspected fraudulent activity, or incomplete customer information.

5. Payments

Payments are processed through secure third-party payment providers using encrypted technology.

Mhrwa does not retain complete credit or debit card details. By completing a purchase, you confirm that you are authorized to use the selected payment method.

6. Shipping, Returns & Exchanges

Information regarding shipping, delivery times, order cancellations, exchanges, and refunds is provided in our Shipping Policy and Returns & Refunds Policy.

By placing an order, you agree to those policies as part of these Terms & Conditions.

7. Intellectual Property

All content available on this website—including logos, product photographs, graphics, written materials, layouts, icons, and other creative content—is owned by Mhrwa or used with permission.

No content may be copied, reproduced, modified, distributed, or used for commercial purposes without our prior written consent.

8. Acceptable Use

You agree not to:

Use the website for fraudulent or unlawful activities.

Attempt to interfere with website security or system performance.

Introduce viruses, malware, or other harmful software.

Copy, scrape, or collect website content without authorization.

Misrepresent your identity or submit false information when placing an order.

Any misuse of the website may result in suspension of access or cancellation of pending orders.

9. Limitation of Liability

To the fullest extent permitted by applicable law, Mhrwa shall not be liable for indirect, incidental, consequential, or special damages arising from the use of this website or from delays beyond our reasonable control, including interruptions caused by carriers, customs inspections, natural disasters, or technical failures.

Nothing contained in these Terms excludes any liability that cannot legally be limited or excluded under applicable law.

10. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the Hong Kong Special Administrative Region ("Hong Kong SAR"), without regard to its conflict of law principles.

Any dispute arising out of or relating to these Terms, your use of the website, or any purchase made through Mhrwa shall be submitted to the courts of Hong Kong SAR, which shall have non-exclusive jurisdiction over such matters.

11. Updates & Contact

We may revise these Terms & Conditions from time to time to reflect changes in our business operations, legal requirements, or website services. The updated version will become effective once published on this page.

If you have any questions regarding these Terms & Conditions, please contact us:

Customer Support

Email: sale@mhrwa.com